Queen Elizabeth Hospital's latest technology allows parents to stay connected to babies

March 1, 2026 - 11:46

A pioneering new service at Queen Elizabeth Hospital is offering parents a vital digital lifeline to their babies in the neonatal unit. Utilizing a secure app called VCreate, hospital staff can upload text updates, photographs, and short video clips directly to a parent’s smartphone.

This technology is proving transformative, especially for families who cannot be physically present around the clock due to work, other childcare commitments, or recovery from childbirth. The app provides real-time glimpses into their infant’s progress, offering reassurance and a profound sense of connection during a stressful time.

Both clinical teams and parents report the initiative is making a significant positive impact. For staff, it facilitates clearer communication and helps involve parents in their baby’s daily care journey. For mothers and fathers, it alleviates anxiety and fosters a stronger bond, allowing them to see their baby’s milestones and quiet moments even when they must be away. The service underscores a growing emphasis on integrating emotional support with advanced medical care in neonatal settings.